Privacy Policy
Regift Commerce, LLC ("Re/gift," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website and other platforms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tryregift.com and use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. This information may include:
- Personal Identification Information: Name, email address, phone number, mailing address, and others.
- Transaction Information: Details about the products you purchase and your payment methods.
- User-Generated Content: Reviews, comments, and other content you may post on our site.
Additionally, we automatically collect certain information when you visit, use, or navigate our site. This information does not reveal your specific identity but may include:
- Device and Usage Information: Information about your computer, browser, IP address, and how you interact with our site.
- Cookies and Similar Technologies: We use cookies to track the activity on our service and maintain certain information.
2. Use of Your Information
The information we collect allows us to:
- Process your transactions and send you related information including confirmations and invoices.
- Send administrative information to you, such as changes to our terms, conditions, and policies.
- Communicate with you about products, services, offers, promotions, and events offered by Re/gift and others.
- Send you SMS messages for marketing or other informational purposes.
- Monitor and analyze trends, usage, and activities in connection with our services.
- Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Re/gift and others.
3. Sharing Your Information
We may share information we collect about you as follows:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: We may disclose your information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
4. SMS Communications
By providing your mobile number and opting into our SMS communications, you agree to receive SMS messages (text messages) from Re/gift for marketing or other purposes. Standard text message rates and data charges from your carrier apply to sending and/or receiving text messages.
5. Your Data Protection Rights
Depending on your location, you may have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
7. Reporting & Tracking Via Microsoft
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: legal@tryregift.com
FAQs
What do the items conditions mean?
"New in Box" means the item is completely unused and comes with its original packaging. Perfect if you’re planning to gift it!
"Never Used" means the item is brand new, unopened, sealed but does not include the original packaging. The item may be slightly worn due to transit.
What is your return policy?
All sales are final.
What is your shipping policy?
Standard Shipping: $6.99 flat rate (3-4 business days) or free on orders over $75 (U.S. only).
Expedited Shipping: Pricing varies based on region and shipping distance. Available options include UPS Ground, 3-Day Select, 2nd Day Air, and Next Day Air at checkout.
🚨 We currently do not offer international shipping.
When will my order be processed?
Orders will be processed within 1-2 business days.
Orders placed after 5 PM PST, on weekends, or holidays will be processed the next business day.
How can I track my order?
Once your order ships, you'll receive an email confirmation with a tracking number.
If you can't find your tracking details, or your package is delayed or appears lost, contact us at info@tryregift.com.
What if an item is damaged during shipping or is defective?
In the rare event that an item arrives damaged, please photograph the damage and contact our info@tryregift.com for assistance. We will facilitate a full refund for any items that are damaged or not in working order.
Why are the products so discounted if they’re brand new?
We source products directly from influencers' closets. Since these items come from personal collections rather than traditional retail, we’re able to offer them at significantly reduced prices. Every product goes through a thorough quality check before being listed.